For any troubleshooting or technical support relating to your device please call 0800 254 0175 (Monday-Sunday: 07h00-22h00). Outside of these hours, leave a message and you will receive a call back the next day. Or you can email ever.pharma@nhs.net. Your D-mine^® Pump will be replaced free of charge in the case of accidental damage or fault. 

The batteries within the D-mine^® Pump are removeable and will need to be recharged. To remove the rechargeable battery from the D-mine^® Pump, slide the battery downwards and place into the charging slot on your docking station done so by a horizontal sliding motion. Once charged, place back within your 
D-mine^® Pump.  If this is the first time you are using the D-mine^® Pump, ensure that both batteries are fully charged. 

You should have no problem wearing the D-mine^® Pump in your daily activities.  To wear the D-mine^® Pump, place the pump in the carrying bag. Make sure that the infusion set is pointing upwards. Completely close the carrying bag.  Check to ensure that the opening for pressing the bolus button is accessible. The bolus button is always accessible during emergency situations. The carrying case allows you to wear the Pump across your upper body or thread through belt loops.  The opening on the carrying bag should never point downwards because the pump could fall out. 
Ensure the infusion line is not tangled as this could cause an occlusion alarm (for more information see troubleshooting guide). If this happens, stop the infusion, disconnect the infusion set from your body and remove the rechargeable battery. 

Always check the expiry date of your medicine and do not use if the solution has turned green.  After first opening Dacepton^® is stable within the device for 7 days at 25°C for more information please see the Dacepton^® SmPC and guidance provided by the D-mine^® Care nurse advisor or treating healthcare professional. From a microbiological point of view, unless the method of opening and further handling precludes the risk of microbial contamination, the product should be used immediately. If not used immediately, in-use storage times and conditions are the responsibility of the user. Hence the user should ensure that the handling of Dacepton^® and D-mine^® devices are in accordance with the instructions for use. Once opened, the user is responsible for in-use storage times and conditions to prevent microbial contamination. 

Exercise is important for Parkinson’s patients – and nearly 30% of Parkinson’s patients have reported that they have stopped exercising since receiving their diagnosis.  The D-mine^® Pump should not stop you doing any exercise. Ensure that the needle is correctly placed in your skin and that the pump is firmly attached to your body.  Small gym bags or running belts can provide better comfort during exercise. 

Usually, the pump is detached before going to bed. 

If you are wearing your D-mine^® Pump overnight in line with your Physicians’ instructions, ensure you have enough Dacepton^® medication so your therapy does not get interrupted in the night. Make sure that the infusion line is secure, and the pump is securely stored in the pump pouch. It is advised to change your infusion line before going to bed. 

There are different options available to get hold of your Dacepton^®. 

You can get your Dacepton^®, D-mine^® Reservoirs and Infusion lines from your local pharmacy. You will need a prescription from your treating healthcare professional to hand into your chosen pharmacy. 

Homecare (medication delivered to your home) must be agreed by your NHS Trust and is provided by our partner Alcura – your medication and ancillaries will be delivered to your home based on your prescription. 

The decision to stop using Dacepton® should be discussed with your Healthcare Professional. Your symptoms may return upon stopping treatment. If you have any further questions on the use of this medicine, ask your healthcare professional or your D-mine^® Care nurse advisor. 

Good hygiene and ensuring your hands and injection sites are kept clean when setting up the infusion will make sure you are less likely to contract any infections related to your treatment. Squeezing the puncture site after removal of the needle relaxes the tissue and can reduce the formation of nodules. Please consult your healthcare professional for more information. 

Items you can purchase such as spikey balls, warm compresses or special cross tapes can also help stimulate blood flow in injection sites reducing any skin reactions. 

You can massage with ointments or oils which reduce inflammation around the site and risk of haematoma.